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• Commercial Bonds Customer Service

  Builders and Tradesmen's Insurance Services, Inc (BTIS), a member of the AmTrust Group of companies, is leading the pack in Commercial Insurance. We offer a competitive benefit package and 401k with a match.

  We are currently seeking a Customer Service Representitive to join our Commercial Bonds team.

  May perform all or some of the essential job functions listed below including: review of binding documents for completeness, preparation of files for underwriter review, communicating with brokers either by telephone or e-mail, issuing policies, processing various types of endorsements and renewals.

  Essential Functions:

  1. Process binding documents and prepare file for issuing.
  2. Issuing policies.
  3. Processing endorsements.
  4. Preparing renewals.
  5. Assisting our Agents over the phone and through email.

  Knowledge, Skills, and Experience

  1. General knowledge of business.
  2. Must type 40 words per minute.
  3. Knowledge of Microsoft Excel, Use of Internet, and Microsoft Word.
  4. Must be detail oriented.
  5. High school diploma or equivilant.
  6. Good oral and written communication skills.
  7. Must be able to read and comprehend.
  8. Must perform basic math.
  9. Ability to multi-task

  Physical Job Description:

  Typical Working Conditions:

  Office environment, no unusal exposures.

  Equipment Used:

  Computer, keyboard, mouse, telephone and calculator.

  Essential Physical Tasks:

  Job requires sitting at a workstation for 95% of the working day. Repetitive use of the computer, keyboard, mouse and telephone.

• Brokerage Customer Service Representative

  Builders and Tradesmen's Insurance Services, Inc (BTIS), a member of the AmTrust Group of companies, is leading the pack in Commercial Insurance. We offer a competitive Benefit Package and 401k with a match.

  We are currently seeking a Brokerage Lines Customer Service Representative.

  This individual must have knowledge in the following lines of Commerical Insurance:

  1. BOP
  2. Inland Marine
  3. Excess

  Job Summary:

  1. Processing of new business, renewals and endorsements through various carrier systems.
  2. Gathering information for rating and quoting from brokers and/or bureaus and carriers.
  3. Following up and assisting in securing business and documenting underwriting files.
  4. Preparing renewal offers and following up with brokers to assure we retain renewals.
  5. Maintaining various logs for development of statistics and tracking.  Providing brokers with assistance when requested.

  Essential Job Functions:

  1. Processing new business, renewals and endorsements through various carrier systems.
  2. Gathering information for rating and quoting from brokers and/or bureaus and carriers
  3. Following up with brokers and carriers to assist in securing business and documenting underwriting files.
  4. Preparing renewal offers and following up with brokers to assure we retain renewals.
  5. Maintaining various logs for development of statistics and tracking.
  6. Providing brokers with assistance when requested.

  Physical Job Description

  Typical Working Conditions:

  Office environment, no unusual exposures.

  Equipment Used:

  Computer, keyboard, mouse, telephone, and calculator.

  Essential Physical Tasks:

  Job requires sitting at a workstation for 95% of the working day. Repetitive use of the computer, keyboard, mouse, and telephone.

• Commercial Insurance Business Development Associate

  Builders and Tradesmen's Insurance Services, Inc (BTIS), a member of the AmTrust Group of companies, is leading the pack in Commercial Insurance. We offer a competitive Benefit Package and 401k with a match.

  We are currently seeking a high energy Business Development Associate specializing in various lines of Commercial Insurance.

  Description:

  This individual must be highly organized, able to work in a fast paced, multi-tasked environment, and have the ability to adapt to an environment that is evolving and changing due to business needs and growth.

  Essential Functions:

  1. Conducts dynamic training sessions via webinar, phone and in person for new and existing producers. Including group trainings.
  2. Responsible for promoting and educating existing producers as well as potential producers about the BTIS products and services.
  3. Evaluates training material and recommends modifications to the Marketing Management team.
  4. Assisting new producers with scheduling for training.
  5. Making outbound calls following up on training and facilitate the use of BTIS products.
  6. Identifies and qualifies high potential producers and transitions the key contact information to Area Marketing Directors

  Knowledge, Skill, and Experience:

  1. Skilled in speaking to others to convey information effectively.
  2. Ability to exhibit an excited and professional phone demeanor.
  3. Ability to conduct dynamic training presentations in various group settings.
  4. Ability to work under pressure and multi-task.
  5. Ability to work in a dynamic, fast-paced work environment.
  6. Knowledge of general computer software and telephone equipment.

  Additional Information

  1. Commercial Insurance Experience - Please include what type of commercial experience and how long.
  2. How did you hear about us? If you were referred by an AmTrust employee, please include their name and department upon submission of resume.

• Claims Specialist Commercial Insurance

  Builders and Tradesmen's Insurance Services, Inc (BTIS), a member of the AmTrust Group of companies, is leading the pack in Commercial Insurance. We offer a competitive Benefit Package and 401k with a match.

  We are currently seeking a Claims Specialist specializing in Commercial Insurance.

  Job Summary:

  Responsible for claims review, preparing claims package for our carrier, applies any applicable exclusions, and endorsements. Mediator between Adjusters, Retail Brokers, and BTIS Management.

  Prepare and answer correspondence on denial letters, claim acknowledgements, status letters, and liability coverage evaluation.

  Essential Functions:

  1. Review new claims for essential information/claim and coverage analysis to determine if claims should be covered
  2. Prepare Claims packages, recommend applicable exclusions, endorsements, and document appropriate systems and logs
  3. Mediator between Adjusters, Retail Brokers, and BTIS Management
  4. Correspondence on denial letters, claim acknowledgements, status letters, liability evaluation
  5. Prepare reports for Management in regards claims
  6. Correspond with Attorneys in regards claims
  7. Develop and maintain a rapport with Adjusters
  8. Assist Agents with claims filing procedures, advising of forms and documentation needed for process
  9. Auditing open claims for status (why is it still open?)

  Knowledge, Skill, and Experience:

  1. Knowledge of coverage and liability analysis
  2. Must have strong analytical skills
  3. Strong verbal and written communication skills
  4. Urgency/Time management/Multi-task
  5. Understanding various lines of coverages which include General Liability, Property, Commercial, Auto, and Workers' Compensation
  6. Efficient in Microsoft Office suite

  Physical Job Description

  Typical Working Conditions:

  Office Environment, no unusual exposures.

  Equipment Used:

  Computer, keyboard, mouse, telephone, and calculator

  Essential Physical Tasks:

  Job requires sitting at a workstation for 95% of the work day. Repetitive use of the calculator, keyboard, mouse, and telephone.

• Commercial Insurance Underwriter General Liability

  Builders and Tradesmen's Insurance Services, Inc (BTIS), a member of the AmTrust Group of companies, is leading the pack in Commercial Insurance. We offer a competitive Benefit Package and 401k with a match.

  We are currently seeking a Commercial Insurance Underwriter in our General Liability Department.

  Essential Functions:

  1. Review, evaluate, underwrite, classify and quote new and renewal submissions.
  2. Establish strong working relationships with brokers to assure the highest level of success.
  3. Review inspection reports and audits and provide instructions to the CSR staff.
  4. Review various miscellaneous requests from brokers and handle appropriately.
  5. May participate in training other staff members.
  6. May audit work and create status reports for management.

  Knowledge, Skill, and Experience:

  1. 2 years Commercial Insurance experience with a Wholesaler or MGA.
  2. Good analytical skills required.
  3. Well developed oral and written communication skills.
  4. Read and comprehend.
  5. Mathematical skills should be well developed.
  6. Well developed organizational and time management skills required.
  7. Ability to properly prioritize.
  8. Ability to work with Microsoft Excel, Internet and Microsoft Word.
  9. Ability to multi-task
  10. Must type 40 wpm

  Physical Job Description

  Typical Working Conditions:

  Office environment, no usual exposures.

  Equipment used:

  Computer, keyboard, mouse, telephone, and calculator.

  Essential Physical Tasks:

  Job requires sitting at a workstation for 95% of the working day. Repetitive use of the computer, keyboard, mouse, and telephone.

• Claims Assistant Commercial Insurance

  Builders and Tradesmen's Insurance Services, Inc (BTIS), a member of the AmTrust Group of companies, is leading the pack in Commercial Insurance. We offer a competitive Benefit Package and 401k with a match.

  We are currently seeking a Claims Assistant specializing in Commercial Insurance.

  Job Summary:

  Performs a variety of tasks working under general supervision to accomplish goals.

  Assist Claims Specialist in the set up of claims files, maintenance of claim acknowledgement, receipt, and documentation in Imageright filing system, as well as logging claim information into ITC.

  Essential Functions:

  1. Policy Requests: Involves setting up claims file and sending pertinent information to carrier.
  2. Email Management: Transfer all claims acknowledgement receipt and document Imageright filing system.
  3. Log Claim Facts information into ITC

  Knowledge, Skill, and Experience:

  1. Must have a strong attention to detail
  2. Strong verbal and written communication skills
  3. Urgency/Time management/Multi-task
  4. Efficient in Microsoft Office suite

  Physical Job Description

  Typical Working Conditions

  Office environment, no unusual exposures

  Equipment Used:

  Computer, keyboard, mouse, telephone, and calculator

  Essential Physical Tasks:

  Job requires sitting at a workstation for 95% of the working day. Repetitive use of the calculator, keyboard, mouse, and telephone.