STOP — This is a BTIS Sandbox Environment This site is used for internal testing only. Do not attempt to log in, quote, create, or bind applications on this site. Logins and submissions made here are not valid and will not be processed. Click here to go to the live BTIS Agent Portal: my.btisinc.com If you bookmarked this page by mistake, please update your bookmark to my.btisinc.com .
If you become aware of a claim, it's important to act quickly. In order to expedite the process, we've put the claim contact information for all carriers in one place for you. Below you will find the phone numbers and email addresses needed to report a claim directly with a carrier. Alternatively, you may report a claim to us using the Acord 1 Property Loss, Acord 2 Automobile Loss, or Acord 3 GL Notice of Occurrence Claim, and we will report the claim to the carrier.
Please note: in order to expedite the claim set-up process, please provide the Insured's policy number when reporting the claim.
Phone: (855) 444-4796 available 24/7
All current claim emails must be redirected to claimsmail@navg.com. Please make sure you put the claim number, policy number and the Insured's name in the subject line.
All new claims should be sent to: newloss@navg.com. Please include the reports and add a note that you do not have a claim number.
OUR INCIDENT ROAD MAP: A VITAL TOOL AFTER A DATA BREACH
If breaches happen, utilize these resources:
All new claims should be sent to: newloss@thehartford.com. Please include the reports and add a note that you do not have a claim number.
Attn: Claims Department
This information is provided as a guideline only and is subject to change with or without notice.